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In deployment
HERO
Emergency response software teams can trust.
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PlatformEmergency resilience and response
TimelineAvailable for deployment
Built ForSafety teams · Responders
Capabilities5 Capabilities
Overview
Incident alerts, responder acknowledgment, locations, and live status come together in one shared operational view. HERO is built for the coordination problem: knowing an alert was received, knowing who is moving, and knowing what the picture looks like right now rather than after the debrief. It supports the responders and the plans already in place.
Key Features
Coordination Under Pressure
- Incident Alerts: Notifications go out to the people who need them, with a record of what was sent and when.
- Responder Acknowledgment: The difference between an alert sent and an alert received is visible rather than assumed.
- Locations & Live Status: One operational view instead of a group chat and three phone calls.
Resilience as Practice
- Field-Tested Thinking: Shaped by field response experience, so the software works when conditions are not ideal.
- Supports Your Plan: HERO is a tool for the people running the response. It does not replace emergency plans, responders, or trained personnel.
Build Notes
During an incident the picture is scattered across radios, phone calls and messaging groups, and nobody is certain who has actually responded.
SolutionHERO brings alerts, acknowledgment, locations and status into one view so coordination runs on current information.
Platform Access
Capabilities
Incident Alerts
Responder Acknowledgment
Location
Live Status
Shared Operational View
Table of Contents
- • Overview
- • Key Features
- • Build Notes
